WHEN most people hear the term artificial intelligence they think of chatbots, robots, or self-driving cars. What they don’t imagine is their dentist using AI to monitor their teeth in real time.
Yet, right here in Trinidad and Tobago Dr Shenilee Hazell, founder of Smile Inn Dental, is proving that AI isn’t just for Silicon Valley — it’s for your smile too. Her clinic recently became the first in the Caribbean to introduce DentalMonitoring, an AI-powered system that allows patients to check in from home instead of making constant trips to the dentist.
A Digital Dentist in Your Pocket
Here’s how it works. Patients receive a small device called a ScanBox that connects to their phone. Once a week they open the app, take a short, guided video of their teeth, and upload it. The AI then analyses the images for over 130 factors — from aligner fit to gum health — and sends alerts directly to Dr Hazell and her team.
Within hours, patients get feedback: either “move on to your next aligner” or “hold for a few more days”. It’s continuous, adaptive dental care — without leaving home.
“Time is one of the biggest barriers to oral health,” Dr Hazell explained during our interview on The Digital World. “If we can integrate monitoring into people’s lifestyles, everyone wins — they get precision care, and they get their time back.”
Studies show that AI-assisted monitoring can cut diagnostic time nearly in half while catching issues earlier than traditional check-ups. That means faster treatments, fewer complications, and better outcomes for both patient and practitioner.
How AI Is Changing the Chair
Artificial intelligence has quietly been reshaping dentistry worldwide. Machine-learning systems now read X-rays, map facial structures, predict tooth movement, and even guide surgical procedures with sub-millimetre accuracy.
Companies such as Pearl AI, VideaHealth, and Align Technology (maker of Invisalign) have trained algorithms on millions of dental images. These systems identify cavities, bone loss, and gum disease faster than a human can, freeing dentists to focus on communication and treatment planning.
At Smile Inn, Dr Hazell uses these same innovations. Invisalign’s ClinCheck AI and Smile Architect software allow her to design smiles that complement each patient’s unique facial symmetry. “It can even simulate how much gum shows when you smile,” she said. “It’s full transparency — patients can see the end result before we start.”
From Treatment to Prevention
And the technology isn’t just about looks. Smile Inn also uses near-infrared light to detect tiny weak spots before they become cavities. “Instead of waiting for a problem, we can show patients exactly where to focus their care,” she explained.
This proactive approach aligns with what global researchers call predictive dentistry — a future where AI tracks subtle changes in bone or tissue to forecast disease months before symptoms appear. As Dr Hazell put it, “Once we can prevent something from needing treatment, everybody wins.”
Tackling the Fear of AI
When I mentioned the topic on air, even my co-host’s first reaction was, “That sounds scary.” Dr Hazell gets it, but she’s clear on where the boundaries lie.
“There is a danger that AI could make dentistry feel less human — but only if we let it,” she said. “In my clinic it stays in the background. It’s a second set of eyes, not the final say. The clinician remains in control.”
She also raised a critical point about algorithmic bias. Many AI tools are trained on datasets from North America or Europe, which might not reflect the ethnic diversity of Caribbean patients. Her solution: local data partnerships. “We need regional validation studies so the technology truly reflects our people,” she said. Collaboration with universities and telecoms could also help address the connectivity gaps that limit remote care.
A Regional Game-Changer
In a region where geography often limits health-care access, AI-enabled tele-dentistry could be transformative. A patient in Tobago can now be monitored weekly by a specialist in Port of Spain — without the cost or stress of travel.
This integration also supports the Caribbean’s growing medical tourism sector. With AI delivering world-class precision locally, patients abroad now have new reasons to fly in — not just for Carnival, but for care.
“People plan dental visits around family trips or holidays,” Dr Hazell noted. “It’s proof that high-tech health care can thrive right here at home.”
Leadership and Legacy
What stands out most about Dr Shenilee Hazell isn’t just the technology — it’s her vision. She returned to Trinidad from the UK not expecting to become a pioneer but saw clear opportunities. “There’s space for innovation, and we have it here too,” she said. “We can’t just wait for things to arrive; we have to build them ourselves.”
Today she’s training her all-female team, piloting AI-driven X-ray diagnostics and even 3D-printing aligners in-house. Each move pushes local dentistry closer to the global frontier while inspiring a new generation — especially young women — to merge science, technology, and creativity in health care.
Artificial intelligence has entered the dental chair, and it’s giving both practitioners and patients things that are priceless: precision, transparency, and time.
Dr Shenilee Hazell and Smile Inn Dental are proving that innovation isn’t waiting overseas — it’s already smiling right here in the Caribbean.
Keron Rose is a Caribbean-based digital strategist and digital nomad currently living in Thailand. He helps entrepreneurs across the region build their digital presence, monetise their platforms, and tap into global opportunities. Through his content and experiences in Asia, Rose shares real-world insights to help the Caribbean think bigger and move smarter in the digital age. Listen to the Digipreneur FM podcast on Apple Podcasts, Spotify, or YouTube.
